.customer-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.customer-card{background:#fff;border:1px solid #dce4e8;border-radius:16px;padding:24px;color:#183144;text-decoration:none;transition:transform .2s,box-shadow .2s}.customer-card:hover{transform:translateY(-3px);box-shadow:0 12px 30px #17354d0d}.customer-card h3{font-size:20px;margin:24px 0 12px}.customer-card p{color:#617383;font-size:14px;line-height:1.7;overflow-wrap:anywhere}.customer-card small{color:#6a7c89;font-size:12px}.customer-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:28px;padding:26px;margin-bottom:24px}.customer-summary h3{margin:12px 0;font-size:18px}.customer-summary p{font-size:14px;line-height:1.7;overflow-wrap:anywhere}.customer-summary small{font-size:12px;color:#687e8d}.contributor{display:inline-flex;align-items:center;gap:7px;border-radius:6px;background:#f1f4f8;padding:5px 8px;margin:0 5px 6px 0}.contributor .icon{width:16px}.customer-layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(240px,1fr);gap:24px;align-items:start}.timeline-body{padding:26px}.timeline-item{display:grid;grid-template-columns:36px minmax(0,1fr);gap:16px;padding:0 0 28px;position:relative}.timeline-item:not(:last-child):before{content:'';position:absolute;left:17px;top:37px;bottom:0;width:2px;background:#e6edf1}.timeline-dot{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;background:#eaf2f7;color:#30657e}.timeline-item.incoming .timeline-dot{background:#fff1e6;color:#ac622e}.timeline-item p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65;font-size:14px;margin:10px 0}.timeline-item small{font-size:12px;color:#61788a}.actor-label{display:block;margin-top:7px;font-size:13px;font-weight:650;color:#526785}.next-step{background:#f5f7f9;padding:12px;border-radius:8px}.customer-status{padding:24px}.customer-status h3{margin-top:0}.customer-status select{margin:12px 0}.customer-status p{font-size:13px;line-height:1.6;color:#62788b}.customer-origin-note{padding:12px 16px;border-left:3px solid #dc8c4b;background:#fff6ed;margin:0 0 18px;font-size:14px;color:#634d3d}.origin-grid{display:flex;flex-wrap:wrap;gap:12px;padding:22px}.origin-grid>div{background:#f5f7fa;padding:16px;flex:1 1 150px;border-radius:10px}.origin-grid strong{display:block;font-size:24px;margin-bottom:8px}.origin-grid span{font-size:13px;color:#566d7f}
@media(max-width:1050px){.customer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.customer-summary{grid-template-columns:1fr 1fr}.customer-layout{grid-template-columns:1fr}.customer-status{max-width:none}}
@media(max-width:640px){.customer-grid,.customer-summary{grid-template-columns:1fr}.customer-summary{gap:20px}.timeline-body{padding:18px}.timeline-item{gap:10px}.customer-card{padding:20px}.timeline-item .between{align-items:flex-start;flex-direction:column;gap:6px}}
@media(prefers-reduced-motion:reduce){.customer-card{transition:none}}

.customer-state-summary{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin:20px 0}.customer-state-summary>div{background:white;border:1px solid #dce5eb;border-radius:14px;padding:16px}.customer-state-summary strong{display:block;font-size:26px}.customer-state-summary span{font-size:14px}.customer-state[data-state="Nuevo"]{background:#e7f1ff;color:#245c95}.customer-state[data-state="En proceso"]{background:#fff0dc;color:#8a5100}.customer-state[data-state="Ganado"]{background:#dff6e9;color:#216240}.customer-state[data-state="Perdido"]{background:#ffe7e7;color:#923939}.customer-state[data-state="Descartado"]{background:#e9edf1;color:#52616c}.customer-state[data-state="Caducado"]{background:#f0e8fb;color:#715392}.customer-tag{background:#edf3f5;padding:4px 10px;border-radius:7px;font-size:13px;margin-bottom:8px}.customer-status fieldset{min-width:0}.customer-status .call-interest{font-size:13px}@media(max-width:850px){.customer-state-summary{grid-template-columns:repeat(3,1fr)}}@media(max-width:450px){.customer-state-summary{grid-template-columns:repeat(2,1fr)}}

.inactivity-warning{background:#fff0d5;color:#794600;gap:6px;white-space:normal}.inactivity-warning .icon{width:16px;height:16px}